FAQ

Why has my photo been rejected?

If your photo has been rejected, it will most likely be for one of the following reasons:

  • Your photo contains erotic content
  • You have uploaded a screenshot
  • You're wearing swimwear or underwear. Swimwear is OK in a pool or beach setting, but no bathroom mirror selfies or similar are allowed
  • Your photo is of someone under 18 by themselves
  • Your face is not clearly visible for some reason. This can include the image file being too small, your face being obscured, or too many filters being used
  • Your photo contains a watermark
  • Your photo has a caption or text laid over it
  • You have uploaded a photo of someone who is not you
  • Your photo contains weapons

You can read the complete list of our rules for posting photos here: Rules for Posting Photos.

Who can see my private photos?

Private photos are accessible to the following user groups:

  • Your friends
  • Those you have sent a friend request to

How do I cancel my subscription?

Cancel your subscription on Google Play

  1. Open the Google Play app.
  2. Tap on the profile icon in the top-right corner.
  3. Select "Payments & subscriptions" and then "Subscriptions".
  4. Find the subscription you want to cancel and tap on it.
  5. Tap "Cancel subscription".

Cancel your subscription on iOS

  1. Open the Settings app.
  2. Tap on your Apple ID at the top of the screen.
  3. Select "Subscriptions".
  4. Find and select the subscription you wish to cancel.
  5. Tap "Cancel Subscription".

Please note that canceling a subscription will prevent future billings but won't refund past payments. The service will remain available until the end of the current billing cycle.

Why was I blocked from Badanga?

If your profile has been blocked it is because you’ve violated our Community Guidelines. The safety of our users is top priority, so we don’t tolerate misuse of our platform. To ensure each member of our community is treated with kindness and respect, everyone’s expected to adhere to our guidelines–both on and off Badanga.

As a friendly reminder, here are some examples of what will get you blocked on Badanga:

1. Commercial activity

All commercial activity is prohibited on Badanga. Commercial activity includes, but is not limited to: seeking financial support, transactional activity, recruiting or soliciting for adult entertainment, or selling/promoting any goods or services (which includes sharing links or usernames to any subscription-based services such as OnlyFans, ManyVids, Patreon, etc).

2. Rude or disrespectful behavior

This can include:

Ignoring boundaries and taking the conversation in a sexual direction without consent, body shaming, racism, hate speech, misogyny, and bullying are all examples of unacceptable behavior on our platform.

3. Switching to External Messengers

To ensure your safety, we strongly recommend sticking to our in-app chat for all communications. Aggressively or persistently suggesting a move to external messaging apps such as Telegram, Whatsapp, Skype, Viber, Snapchat, etc., can lead to your profile being blocked.

4. Using the app to gain followers

Promoting your social media accounts is against our Community Guidelines.

5. Sending the same message to all of your matches

No one likes spammy or impersonal messages. We encourage you to take your time to come up with an original first move for each match.

6. Doing anything illegal

If it’s against the law, don’t do it.

7. Deleting and recreating your account repeatedly

Recreating your account multiple times can negatively impact you and the users around you. For that reason, we encourage you to keep the same account for as long as possible.

If you believe your profile has been blocked incorrectly, you’re welcome to reach out to our Support Team.

Note: We don’t allow our users to circumnavigate permanent blocks by creating new accounts. Once your profile has been blocked, you are no longer permitted to use Badanga. Period.